John Hervey Strikes again

[RiceJB21]

So last year I thought I would go out on a limb and patronize John Hervey by getting my wheels refinished by him on my 83'. I send the wheels off in exchange for a refinished set and was initially pleased with my purchase. That was until I attended DCS 2016 and it was brought to my attention that I have MISMATCHED wheels on the front of the car. One is an early style while one is a later style. I didn't even know that there were two different kinds. For the last 6 MONTHS I have been in contact with John to get a new wheel and all he does is replies with "Jason, I'm in the middle of a move". THIS IS UNACCEPTABLE and I have already reported it to the BBB.

I have known John a long time and have frankly done little business with him due to the fact that anything he's ever sent me has had to be returned because it sucked. I'm officially done with this guy. Nobody should treat a customer with that much disrespect in such a small community such as this. Who else has had problems with him and what did you do to remedy it other than filing a lawsuit (which I'm about to do).

[Michael]

There are plenty of threads here with dire warnings about him. It was you who chose not to heed them. Kind of like placing your hand on a hot stove after being repeatedly warned not to.

[RiceJB21]

Well for one, i don't get on here and look up reviews on vendors so i was unaware of that. Secondly, now that I have looked on here it appears every vendor has had shit talked about them at some point. You're right, i should have known better but seriously dude who messes up wheels?!? He doesn't even do them himself he takes them to a machine shop for god's sake.

[Patrick C]

The change in wheel style could very well have resulted in mismatched wheels being put on at the factory. As you stated, unless someone points it out, you'd never know. You'll also notice some cars have the DMC logo on some pieces of glass and not other pieces of glass. Again, there were running changes in parts production and the factory used whatever they had.

Are you 100% sure your wheels matched before sending them to Hervey?

[steve]

Not defending nor praising but I got 4 beautiful wheels refurbished and perfectly balanced from Hervey. I love them and am well pleased with the price.
Again every vender has his or her problems.
Steve

[RiceJB21]

The change in wheel style could very well have resulted in mismatched wheels being put on at the factory. As you stated, unless someone points it out, you'd never know. You'll also notice some cars have the DMC logo on some pieces of glass and not other pieces of glass. Again, there were running changes in parts production and the factory used whatever they had.

Are you 100% sure your wheels matched before sending them to Hervey?

John assured me that the wheels coming back to me were not the wheels that were originally on my car.

[Patrick C]

John assured me that the wheels coming back to me were not the wheels that were originally on my car.

Ok. But are you sure your 4 wheels you mailed off to him were matched to begin with? The factory was slapping on whatever parts they had on hand.

[Michael]

Well for one, i don't get on here and look up reviews on vendors so i was unaware of that. Secondly, now that I have looked on here it appears every vendor has had shit talked about them at some point. You're right, i should have known better but seriously dude who messes up wheels?!? He doesn't even do them himself he takes them to a machine shop for god's sake.

It's not so much that he is the only one who makes mistakes, everyone does from time to time, but he is the only one who refuses to own up to them.

[RiceJB21]

It's not so much that he is the only one who makes mistakes, everyone does from time to time, but he is the only one who refuses to own up to them.

Yeah I mean that's what I'm talking about. It's been over 8 months and all he does is make up excuses, then he recently sent me an email explaining that I was a "kid who lost his lollipop" and that I should not make such a big deal out of it. It's simply the principle of the whole thing. You would think in a community of owners this small you wouldn't want to piss people off. I have purchased parts from every DeLorean vendor there is including Ed back when he owned DeLorean One. This is BY FAR the WORST experience I've ever had with anyone, let alone a DeLorean vendor. I told John I was going to keep everyone posted as to how this situation unfolds and that as soon as it's rectified I would drop the whole thing. This has yet to happen.

[sdg3205]

Yeah I mean that's what I'm talking about. It's been over 8 months and all he does is make up excuses, then he recently sent me an email explaining that I was a "kid who lost his lollipop" and that I should not make such a big deal out of it. It's simply the principle of the whole thing. You would think in a community of owners this small you wouldn't want to piss people off. I have purchased parts from every DeLorean vendor there is including Ed back when he owned DeLorean One. This is BY FAR the WORST experience I've ever had with anyone, let alone a DeLorean vendor. I told John I was going to keep everyone posted as to how this situation unfolds and that as soon as it's rectified I would drop the whole thing. This has yet to happen.

John doesn't care.