What a total dick move. I have for the last 6 or 7 years been telling people what an ass he was to me for no reason whatsoever. I had a missing piece from my order and questioned him about it (just asking, not being upset, I thought it was either on back order or maybe shipped in a separate box and just wanted to make sure it was ordered ) when he got totally hostile and started screaming into the phone at me?? I got the whole "I'm a one man show here, WHAT DO YOU WANT FROM ME?" I just said I want you to hang up the phone and I did the same. He will never see another dollar from me again. EVER!