Again; Dave and Julie, Toby and Misty, Josh Bengston. Sh-t, I've even gotten one on one tech support from Houston, Florida, and Washington. I've also never had to wait longer than two weeks for an order from ANY of the above mentioned businesses. John's got some good stuff for sure, but the way he runs his show turns people away. NOBODY should have to wait like Corey did, or you have been doing. That said, I've only ordered a few things from John and they came relatively quickly, and I feel his soft-lift door struts are noticeably better than Houston's.