New windshields - update

[DMCH James]

The latest batch (100) windshields are on the way from the factory to us here in Houston. In this shipment are 75 standard windshields, 19 standard with antenna and 6 more UV/IR (no antenna). These should arrive mid-late August.

James

[AirmanPika]

This is good to know...I was thinking of finally getting my windshield replaced under my insurance since its had a rock crack for ages. Have you dealt much with insurance claims? Do the windshield installers just contact you for a replacement?

[TTait]

You can give your adjuster the website, or the phone number for Houston. You can also have James send you a quote including drop shipping to your local installer, like safelite - and a labor quote from safelite.

T

[dmc6960]

While every insurance company is different, here is what I did...

Called the glass claim center (different from standard claims).
Went through the whole phone tree to a live person.
Got transferred to a "special claims" rep due to the vehicle.
Special claims rep came to my house to inspect the vehicle.
I told her I wanted to have "my own installers" put in the glass shipped directly to my own house. I gave them a quote from DMCMW for the UV/IR windshield plus estimated shipping (they didn't have a set rate quite yet).
Special claims rep got back to me a few days later saying she found a much cheaper windshield off of a different website (she actually found the "standard" windshield from DMCH's main site).
Went through insurance BS about needing the car's lien release so they could pay me directly.
Received payment for the "standard" windshield, estimated shipping, plus ~$200 for a standard installation cost.
Ordered UV/IR windshield through DMCMW, drop-shipped from Houston.
Removed old windshield myself and installed fancy new UV/IR windshield myself.
Enjoyed a rather comfortable drive down to Florida and back.

Your mileage may vary. Insurance companies will have a standard damage amount for glass replacement over a repair. If it is too small, they may only pay for a resin repair.

[AirmanPika]

Thanks for the feedback. I think they'll have to replace seeing as its a nice crack down the entire middle of the windshield from the rock impact

[DMCMW Dave]

Thanks for the feedback. I think they'll have to replace seeing as its a nice crack down the entire middle of the windshield from the rock impact

Are you sure it is from a rock? Cracks right down the middle are often from someone gluing the mirror on instead of using the tape pad.

[DMCH James]

Well, make that 50 standard windshields...

windscreens_broken.jpg

Ouch. This happened on the way from the factory to outbound customs. They are due to arrive tomorrow in NY, and then make their way to Houston for the end of next week or so.

James

The latest batch (100) windshields are on the way from the factory to us here in Houston. In this shipment are 75 standard windshields, 19 standard with antenna and 6 more UV/IR (no antenna). These should arrive mid-late August.

James

[dvonk]

oh no!

at least it wasnt all of them. i hope they were covered with some sort of shipping insurance.

[jawn101]

Well, make that 50 standard windshields...

windscreens_broken.jpg

Ouch. This happened on the way from the factory to outbound customs. They are due to arrive tomorrow in NY, and then make their way to Houston for the end of next week or so.

James

Holy crap. That's a big whoops. Sorry to see it James!

[DMCH James]

We always insure everything that gets shipped, so we're good there. I'm happiest that it wasn't the antenna windshields, which have already had a lot of interest and a couple orders.

James