DMC Estimates. Need advice.

[tianlung4028]

Hello everyone,

Has anyone had any problems with Estimates at DMC CA? I recently purchased 04688 and put it into the shop. We agreed upon an estimate for work but when the work was completed the invoice was significantly higher than we agreed upon with the additional work already being completed. My issue is that the shop didn't get in touch with me to approve the additional work (and cost). They just did it anyway and expected me to pay the bill. Anyone had this happen before?

Thanks

Larry
4688

[NJP548]

I would be pissed. They should have called you to discuss this additional work and prioritize it to the work that was already agreed upon.

This is similar to what happened over the weekend with my daily driver. Brought it into the shop for an oil change and they called me back later saying I need a new cabin air filter. I decided against it because the lease is up in a few months. But I was happy they called me first before adding $70+ onto my bill.

It's possible the additional work is 'safety' related, but it's for you to decide the priority of work to be done.

Good luck getting this sorted.

-Nick

[Drive Stainless]

I've sued over this sort-of thing before. Generally, your state will have an Automobile Repair Act or similar that will outline your rights and remedies. In California, I see that you have a Bureau of Automotive Repair and that there is a complaint process.

https://www.bar.ca.gov/Consumer/Complaints/index.html

Automotive repair cases get technical very quickly, and for that reason, can be expensive to prove your side if you need to go to court. Average judges and juries, in my experience, have difficulty understanding auto-mechanics, which doesn't necessarily mean that you would lose, but they will be more likely to find a "King Solomon" judgment, where the differences are split. (e.g., you say you should have paid $1000 and the shop says $5000; the jury will say the shop owes you $2000) If the judge found the same way in your case, would it still be worthwhile litigating over?

PM if you want to discuss further.

Disclaimer: The above should not to be construed as legal advice.

[Dangermouse]

a "King Solomon" judgment, where the differences are split. (e.g., you say you should have paid $1000 and the shop says $5000; the jury will say the shop owes you $2000) If the judge found the same way in your case, would it still be worthwhile litigating over?



That doesn't seem right :)

Do you have any written estimate that you were given before work started? Either way, there is no way they should do work that hasn't been authorized, be it safety related or not.




And I should note that DMC would probably read this thread :)

[Michael]

One of the many reasons I got out of the Mercedes buiz is estimates. I had no problem with calling about additional repairs that were pricey but here is the thing. I got a car in the air and more scheduled in the afternoon. I have a tech working on flat rate with his hands in his pockets (and a mortgage to pay) waiting for an OK from the customer that I can't get to answer the phone. My lift/bay is tied up and we are at a freaking standstill because we have those customers that raise a shitstorm over an extra 3 or 4 hundred dollars on an already 3k bill on their 6 figure luxury automobile.

I made a new estimate sheet as soon as I arrived at my position and told my guys to inform the customer the definition of "estimate". When we got a hard ass wanting it to the penny and no more, I simply refused him unless he understood that estimates are by definition, flexible. I noted that 20% margin of error and if it was more you better be avaliable to approve or your car gets pushed back out and we will get to it at the next avaliable window(provided you called us back).

The service shop has many customers that they try to make happy, and sometimes judgement calls are made in the customer's best interest, such as overlapping labor. A tech may get into an engine and see something that needs to be replaced, say a waterpump. Now at this point its an extra few hundred bucks for the parts and an extra hour labor. If we ignore it and the pump lets go 2 weeks later it's 6 hours labor and the customer has to not only pay extra but another trip back and a few more days without his car. If I can't get an OK and decide to replace it I'm screwed because a cheapskate will blow a gasket on me, If I hold off then I'mscrewed because be will be mad that I didn't replace it while I was in there.

I once had a guy get mad at me because he waited till the day before a big road trip to bring his car in for a check over and a squeak. We found a flex disk on the verge of flying apart and a few other troubling things. We fixed what we could in the narrow time frame he alloted and we just didn't have time to address a squeak.

He called from the road raising hell because his squeak wasn't fixed and I explained that the flex disk would have stranded him and very possibly damaged his transmission but a squeak is just annoying and since we only had time to fix one, we did the important one.

He was not happy with me but he made it safe. We lost a customer that day because of his blind arrogance and me and my attitude of never being one to suffer idiots.

So after that Vegas style response I have to ask how much was the estimate for and how much over? Was it for fixing a serious issue or did they replace seat covers without your consent?

[DMCMW Dave]

. . . . . better be avaliable to approve or your car gets pushed back out . . . . . .

Assuming you don't have the entire suspension off the car and find a bad bushing that you didn't predict. There are often cases like this where the car is sitting on a lift and can't be moved without some amount of reassembly. [This, BTW, is why I put 3 lifts in a shop designed for two technicians.]

I agree - there should be a reasonable amount of agreed-to leeway on the "estimate" - either a set %, or dollar amount, that doesn't require immediate authorization. So it really depends on the situation.

[Ryan King]

Hey Larry. I sent you a private message.

[David T]

One of the many reasons I got out of the Mercedes buiz is estimates. I had no problem with calling about additional repairs that were pricey but here is the thing. I got a car in the air and more scheduled in the afternoon. I have a tech working on flat rate with his hands in his pockets
He was not happy with me but he made it safe. We lost a customer that day because of his blind arrogance and me and my attitude of never being one to suffer idiots.

So after that Vegas style response I have to ask how much was the estimate for and how much over? Was it for fixing a serious issue or did they replace seat covers without your consent?


This post highlights the problem from the shop's side. Yes, the customer thought he had set a limit on his bill but that does not always fit with reality once the mechanic starts. Another great example is the consent you give when you have surgery. Basically you are giving the surgeon permission to do anything he thinks is necessary without waking you up to ask you. There has to be a certain amount of trust when you hire a professional to do things for you that you can't do yourself. It is also VERY common for auto body shops to find "hidden" damage and the insurance companies allow up to 20% before having to get an authorization. The shop must be prepared to prove it was necessary or risk not getting paid and/or not getting any further work. Bottom line, talk to the shop and work it out. Suing is always an option but it rarely turns out well for anyone and it takes a long time. In the end the work probably had to be done anyway. If you truly can't afford all of the extra work offer to pay it out over time. I am sure the shop will work with you in some manner, either some kind of discount or a payment plan or a combination. After all, the shop didn't cause the need for the work, they only fixed it.

[iflights]

Hello everyone,

Has anyone had any problems with Estimates at DMC CA? I recently purchased 04688 and put it into the shop. We agreed upon an estimate for work but when the work was completed the invoice was significantly higher than we agreed upon with the additional work already being completed. My issue is that the shop didn't get in touch with me to approve the additional work (and cost). They just did it anyway and expected me to pay the bill. Anyone had this happen before?

Thanks

Larry
4688

Just to help us put responses in context, exactly how much is "significantly higher"?

[tianlung4028]

Just to help us put responses in context, exactly how much is "significantly higher"?About two grand higher than the estimate

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[iflights]

About two grand higher than the estimate

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OK, agreed. Significantly higher! I'd be questioning it too and would have expected they would have sought approval for that if it wasn't already written into your estimate agreement. Reach out to them and find out the circumstances. And come back and update this brain trust if you would. We would like to know.

[tianlung4028]

OK, agreed. Significantly higher! I'd be questioning it too and would have expected they would have sought approval for that if it wasn't already written into your estimate agreement. Reach out to them and find out the circumstances. And come back and update this brain trust if you would. We would like to know.Without getting into the gory details I've been messaging them for about a week now. They've said that "well, an estimate is just an estimate and it could mean more or less in the eyes of the law." but I mentioned that they didn't get approval for the additional cost and CA law says that no extra work can be charged without consent of the owner. I asked if DMC had a policy of asking owners for consent if the estimate is higher than a particular amount (like any other mechanic would) and didn't get a response.

So far they've come down a little bit but they're still asking for an amount that's higher than we've agreed upon.

I'm more disappointed because it's my first interaction with DMC and would rather not burn bridges but what they're doing is illegal and unethical.

Without bashing anyone in particular I just wanted to see if anyone has had a similar experience.

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[tianlung4028]

Without getting into the gory details I've been messaging them for about a week now. They've said that "well, an estimate is just an estimate and it could mean more or less in the eyes of the law." but I mentioned that they didn't get approval for the additional cost and CA law says that no extra work can be charged without consent of the owner. I asked if DMC had a policy of asking owners for consent if the estimate is higher than a particular amount (like any other mechanic would) and didn't get a response.

So far they've come down a little bit but they're still asking for an amount that's higher than we've agreed upon.

I'm more disappointed because it's my first interaction with DMC and would rather not burn bridges but what they're doing is illegal and unethical.

Without bashing anyone in particular I just wanted to see if anyone has had a similar experience.

Sent from my Pixel 2 XL using TapatalkIt should also be noted that we had no communication whatsoever after the estimate was signed and the higher invoice was sent out. I wouldn't have minded if it needed more work but some sort of communication would have been nice.
That being said, I'm not trying to bash any one company or person. I'm just trying to find out if anyone has had similar experience or if this is par for the course of Delorean ownership and work with DMC.

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[Michael]

And the total estimate was? Are we talking 15% over the original or 50%?

Not taking sides I just want the full story instead of begging for bits and pieces to be offered up only after asking. A little more detail would be nice as in what was the estinate and the total bill and what was the work performed that put you over the edge?

[tianlung4028]

And the total estimate was? Are we talking 15% over the original or 50%?

Not taking sides I just want the full story instead of begging for bits and pieces to be offered up only after asking. A little more detail would be nice as in what was the estinate and the total bill and what was the work performed that put you over the edge?Certainly. The estimate that was signed was $6750. I got an invoice for $84XX. About $700 was for parts that he forgot to add to the estimate and the rest was for extra work to the car. So about a third higher than expected. They have since come down a bit to $7800 but my issue is the fact that I didn't approve the work or the cost and they should have reached out to me before completing the work.
I had mentioned to them directly that I needed to do restoration work in stages as I was on a strict budget so that should have been informing enough.
It's one thing to call in and say "oh, it's going to be more expensive than we expected, do you still want to continue?" It's another to do the work and bill me later.

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[Mike Griese]

It would be helpful to know what the extra work was. Was it something completely unrelated or an extension of a particular problem? For example - "fix the hard start problem" can lead to a lot of extra stuff if the original diagnosis is wrong. Or "fix everything that's broke" can be pretty open ended regardless of the original estimate.

[tianlung4028]

It would be helpful to know what the extra work was. Was it something completely unrelated or an extension of a particular problem? For example - "fix the hard start problem" can lead to a lot of extra stuff if the original diagnosis is wrong. Or "fix everything that's broke" can be pretty open ended regardless of the original estimate.Sorry. Didn't see the last part there. Unapproved work:
Drill out water pump bolts
Drill out and tap tow top intake manifold bolts
R&R intake manifold
Ignition coil replacement
R&R ignition coil
Lambda relay
R&r relay
Lots of Ac parts. Pullies, spindles, etc. labor (about $300)

Forgotten parts:
Hose kit for radiator.

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[Michael]

Certainly. The estimate that was signed was $6750. I got an invoice for $84XX. About $700 was for parts that he forgot to add to the estimate and the rest was for extra work to the car. So about a third higher than expected. They have since come down a bit to $7800 but my issue is the fact that I didn't approve the work or the cost and they should have reached out to me before completing the work.
I had mentioned to them directly that I needed to do restoration work in stages as I was on a strict budget so that should have been informing enough.
It's one thing to call in and say "oh, it's going to be more expensive than we expected, do you still want to continue?" It's another to do the work and bill me later.

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Your math is questionable at best. 8,400 minus 6,750 is 1,650 and that is hardly a third nor is it 2k over as you mentioned earlier. Now they have knocked it down to 7,800 so you are now within the margin of error and you still will not give details to my original question.

Edit I see ypu responded. Great. Almost everything mentioned is 100% legit. I dont know the details of the r+r for the coil and relay but it might have been necessary. The bolts breaking is probably the lion's share of the additional work and those are a nightmare nor can anyone forsee bolts rusted and frozen. There is your r+r intake right there. Froze bolts are just a PIA.

Woild iI have called you? YES but it's either fix it and pay me to remove all that crap and put it back without bolts and you pay someone else to do it or fix it now which is cheaper for you.
Dammed if you do dammed if you don't and that is why I work for myself now.

[tianlung4028]

Your math is questionable at best. 8,400 minus 6,750 is 1,650 and that is hardly a third nor is it 2k over as you mentioned earlier. Now they have knocked it down to 7,800 so you are now within the margin of error and you still will not give details to my original question.

This is me pressing harder and asking 3 times now. Also I might add was tax added to your written estimate? I added tax to my estimates but some people do not. Still not taking sides but my pry bar is bending

Forgive me for rounding. The original estimate that I signed is $6749.23. higher invoice sent out was $8453.51. The lowered invoice was for $7878.63. All invoices include tax and labor. And I previously mentioned in a previous post what the extra work was.

There is no margin in estimates, as California law states. Some states have other rules, California does not. Whatever put on an estimate once signed turns into a work order. Any changes must be approved by the owner (which they were not).

Edit: I'm more upset that there was no effort made to contact me and get approval for the job. I have no doubt that the car needed it but I'm angry about the fact that no communication was made to at least tell me that it was going to be more expensive and ask if I wanted to continue.

As with most things it boils down to consent. Lol

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[Michael]

Forgive me for rounding. The original estimate that I signed is $6749.23. higher invoice sent out was $8453.51. The lowered invoice was for $7878.63. All invoices include tax and labor. And I previously mentioned in a previous post what the extra work was.

There is no margin in estimates, as California law states. Some states have other rules, California does not. Whatever put on an estimate once signed turns into a work order. Any changes must be approved by the owner (which they were not).

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Still nowhere near 1/3 or 2k over. Your math needs help.

[tianlung4028]

Still nowhere near 1/3 or 2k over. Your math needs help.Lol. Forgive my math. It wasn't my strongest suit in school. But you understand my point?

Edit: I did say about 2 grand in my original post because I didn't have the paperwork in front of me.

[Mike Griese]

Sorry. Didn't see the last part there. Unapproved work:
Drill out water pump bolts
Drill out and tap tow top intake manifold bolts
R&R intake manifold
Ignition coil replacement
R&R ignition coil
Lambda relay
R&r relay
Lots of Ac parts. Pullies, spindles, etc. labor (about $300)

Forgotten parts:
Hose kit for radiator.

Sent from my Pixel 2 XL using Tapatalk

That's what they did. I went back through the thread, but still can't figure out what you asked them to do? From this list, it looks like a general tuneup, fix the A/C, and find that squeak, and fix those leaks.

Broken bolts happen. They have to be fixed or you tow your car home. Some things are best done "while you are in there" to take advantage of labor done for other purposes. Those should have been mentioned as recommendations on the estimate, but if you choose not to do them, you get to pay labor again later.

A question. If the estimate had been for the full amount, with an allowance for broken bolts, etc., would you still have had the work done or would you have gone somewhere else that didn't add allowances for broken bolts, etc.?

[tianlung4028]

That's what they did. I went back through the thread, but still can't figure out what you asked them to do? From this list, it looks like a general tuneup, fix the A/C, and find that squeak, and fix those leaks.

Broken bolts happen. They have to be fixed or you tow your car home. Some things are best done "while you are in there" to take advantage of labor done for other purposes. Those should have been mentioned as recommendations on the estimate, but if you choose not to do them, you get to pay labor again later.

A question. If the estimate had been for the full amount, with an allowance for broken bolts, etc., would you still have had the work done or would you have gone somewhere else that didn't add allowances for broken bolts, etc.?I originally put the car in the shop as the car is a new purchase and wanted to get it checked out. After doing an inspection they gave me an estimate to make the car new again (some $50k). After I told them I wouldn't be doing that to concentrate on the mechanicals. They then forwarded me an estimate of some $12,000 to get the car drivable (rounding now as I don't have the original handy). From there I told them I was on a strict budget and needed to do the repairs in stages and felt comfortable with that 67xx.xx number.

Realizing that the car wouldn't be safe driving back home I told them that I would trailer the vehicle back. The main difference between the 67xx.xx estimate and the 12,000 was a brake job and trailing arm bolts.

Overarching question to the group: This was my first impression of DMC CA. Can I expect disregard from DMC on estimate communication in the future or was this just a one time human error? Because right now I don't really trust DMC to do work on my car and they don't seem to have a company policy on seeking additional approval from owners for costs above the estimate.

Larry

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[May81DeLorean]

If I was to give someone $8400, I would expect the following done at the least:

- new engine installed, or old engine removed from car and rebuilt from ground up, new seals/gaskets, new starter and alternator, new injectors, new water pump, new hoses, new belts, new engine mounts...
- transmission removed from car with engine, wear-components replaced, new clutch
- four new brake rotors and pads
- four new tires

At $8,400, you should be able to open the engine compartment and everything should look different.

[bfloyd]

Can't really speak of DMC CA, but my experience the both times my car has spent at DMC Midwest was completely different than yours. I ended up spending more money than planned each time I took it there, but they always called me and said, "Hey, while we're in here..... do you want this done?" Even sent me photos of the old parts to show what and why they needed replacing. In my case, I live just outside of Nashville, Tennessee and taking my car to DMC Midwest outside of Chicago is no easy feat. It takes planning, time scheduled off from work, lining up a trailer (if it's not drive-able), etc. The last time I took it there, I took it specifically to have them replace an automatic transmission cooling hose that I snapped off while working on my car in my garage. Mike and Suzy called me later that day and said, "your heat shield needs replacing, the drive axles need repacking and new boots, and do you want to to do anything about these exhaust manifold gaskets?" I knew it all needed to be done, and while I'm semi-mechanically inclined with tools... it's what they do for a living. Nobody really knows these cars better than the DMC franchises and P.J. Grady's. Yes, I spent my yearly "Delorean budget" in one shot, but the difference between my experience and yours is THEY CALLED and asked first.

In your case, broken bolts are a pain in the ass and can take some time to fix correctly. I snapped several of mine doing the "valley of death" cleanup. If you don't know what you're doing.. a 1/16" slip up with a drill means the difference between drilling into the water jacket of the engine or not.

Communication is key.

[DaraSue]

I had my engine overhauled there and a bunch of block rot cleaned out, and it came in pretty close to the estimate. I'd already had a bunch of work done at a local shop so they'd probably already dealt with the rusted bolts and stuff.

[DMCMW Dave]

If I was to give someone $8400, I would expect the following done at the least:

- new engine installed, .

You haven't see DeLorean engine prices in a while. Maybe for a small block Chevy.

[Drive Stainless]

Having read the additional details, I would pay the additional amount for the work performed without any ill-will toward DMC-CA. The description of the additional work doesn't strike me as a ploy to take advantage of you, and the amount is right at 25% higher than the original estimate. I wouldn't consider it significantly higher. Additionally, it's not the case here where the bill was increased, but the work performed remained the same. You did incur additional benefit in exchange for the higher bill; for example, your intake manifold bolts and water pump bolts will be easy to remove and service in the future.

It would be senseless to ruin your relationship with a well-established local DMC vendor over this amount of money. You will need them many more times in the future, and this community is small.

To look at it from another point of view, if DMC-CA had asked for your consent to do these additional things, would you have declined? I wouldn't have. Drilling out stuck bolts in an engine is painstaking work, and it seems to me that this represents the bulk of the higher bill.

tl;dr version: Pay the bill.

[cdrusn]

I don't think you are going to get any sympathy from the guys in the business. The point still is, if it's going to cost more than the estimate they legally have to
call and get permission to do it. If they have done this kind of work before, which is why you went to them in the first place, they should know that when they have
taken off intake manifolds in the past they break bolts. It should have been made part of the estimate and if you're very lucky and don't break anything then you make out.
They wanted to keep the estimate low enough to get you in to start the work. An honest mechanic particularly one who specializes in a difficult car like a Delorean will
have the experience to know it's going to take extra time to work on a car that is brought in that hasn't been well maintained and likely will have rusty bolts especially
around the water pump and intake manifold.
You don't have a small claims case but you have a valid gripe to send in to the mechanic licensing division of California. However, don't forget, you will never get
an appointment for future work there. :race:

[tianlung4028]

Thank you all for your responses and feedback. :notworthy: I just wanted to be clear, I fully intend to pay DMC for their work and time. I'm not a deadbeat. I was just curious if doing work above and beyond the estimate before getting approval from the owner was a standard procedure for DMC. It appears, and I hope, that this incident was just a comedy of errors rather than a systemic problem with DMC. I am a little disappointed that this episode was my first experience with DMC and I hope I won't have this problem again in the future.
I am a little hesitant, however, to take my car back to DMC-CA as I feel that they have damaged my trust by not getting approval first before doing the work, something that a part time mechanic knows. I know that the community is small and I appreciate their knowledge and resources. Maybe with future communication we can work these issues out.

[David T]

You mentioned you are a new owner. A common problem among "newbies" (new owners) is that they take what the seller says about "minor" problems and optimistically believe any repairs would be inexpensive. They wind up overpaying for the car because of it's condition and get upset at the shop that tells them what they really bought and what it is going to take to fix it. I would guess that is part of your frustration. As pointed out in another post, and we assume they DID get in touch with you and asked for you authorization what would you have said? Can't put it back together and can't finish the work so now you are either going to "bite the bullet" and pay more or take it home in a trailer to sit. The shops that work exclusively on Deloreans don't have to inflate the job to make money, they have plenty of work so they are not looking to "get rich" on any one customer. They also have a reputation because it's a small world and word would travel fast. This problem that you face is not just a Delorean problem, it can happen at your local garage with your daily driver. The shop does it's best to estimate what a job will take but often it doesn't always work out that way. Not anyone's fault, things you didn't expect can happen. One reason many owners like to do as much of their own work as they can. You feel you have more control. Maybe you could try to do some work on the car yourself. This forum encourages it and offers everyone's advice and experience to coach you through. If it is any consolation many owners have spent lots more than you and wound up with less done. At least you know what was done was necessary and it was done by a shop that knows what they are doing and will stand behind their work. Enjoy the car and you will soon forget this minor problem.

[TTait]

Before the Wynns bought the California shop and it was owned by another party I had a very bad experience there. No question that I was cheated badly years ago. But I want to be clear that things have changed dramatically under their ownership. (As its water under the bridge - I'll respond to PMs if anybody really needs details, but I don't think its worth going into at this point.)

Danny has always been an upstanding guy, and with Cameron coming in the problem was cut away in my opinion.

I've always discussed what to do with them if things come up each time I've worked with them, and never had a misunderstanding since things turned around. Further, it sounds like in your case a lot of the extra work was absolutely required just to do the tasks you agreed on, not optional at all. Unfortunate, but required.

Just make sure in the future to discuss contingencies when you drop the car off. If you want to get called for every thing that comes up, fine, but discuss it first and be prepared to take the call whenever the phone rings. If your not always readily available, do check in calls and give them an understand of what they can and can't do without talking to you. If they are about to do something "Risky" and know you are unavailable for calls for a few days, they will wait till you are available before starting, etc.

It's hard working on older cars. Despite the bump in the road I think you can trust these guys without reservation. Just make your preference crystal clear in the future.

[Josh]

Thank you all for your responses and feedback. :notworthy: I just wanted to be clear, I fully intend to pay DMC for their work and time. I'm not a deadbeat. I was just curious if doing work above and beyond the estimate before getting approval from the owner was a standard procedure for DMC. It appears, and I hope, that this incident was just a comedy of errors rather than a systemic problem with DMC. I am a little disappointed that this episode was my first experience with DMC and I hope I won't have this problem again in the future.
I am a little hesitant, however, to take my car back to DMC-CA as I feel that they have damaged my trust by not getting approval first before doing the work, something that a part time mechanic knows. I know that the community is small and I appreciate their knowledge and resources. Maybe with future communication we can work these issues out.

If you take the car elsewhere your bill is likely to be higher, as well as the likeliness of having improper work done. many shops will turn the car away due to its obscurity. DMC CA works on these cars every day, your neighbourhood mechanic does not. They know best. You are really shooting yourself in the foot making a fuss about this.

[peternikkiskinner]

I had Danny at DMC CA conduct a full inspection of 4273. He came back with a must do keeping in mind my D was heading to New Zealand and we have tough entry requirements. There is limited support in Auckland so it was important to take care of safety and reliability first and foremost. Danny made up a quote for everything to make the car like new and a quote for the must do jobs. The work done was to a high standard and the quote was spot on. I ended up spending some more on items that seemed fair value while leaving some work of a cosmetic nature or work I could do myself. I highly recommend Danny and Cameron at DMC CA. First class communication, advice and ongoing support.

[Riley88]

I had Danny at DMC CA conduct a full inspection of 4273. He came back with a must do keeping in mind my D was heading to New Zealand and we have tough entry requirements. There is limited support in Auckland so it was important to take care of safety and reliability first and foremost. Danny made up a quote for everything to make the car like new and a quote for the must do jobs. The work done was to a high standard and the quote was spot on. I ended up spending some more on items that seemed fair value while leaving some work of a cosmetic nature or work I could do myself. I highly recommend Danny and Cameron at DMC CA. First class communication, advice and ongoing support.
I can attest to this man. I bought my car in 14 and Danny and Cameron were paramount in getting what needed to be done, done. They also gave me a heads up on what else to expect, gave me issues to read about and Danny let me check out the shop and see his other projects while i was there. Everytime i visit that shop I leave happy lol