International shipping delays

[82DMC12]

Just wanted to vent a bit.

First of all I do NOT blame the seller or vendor one tiny bit!

I am currently waiting on two international packages (DeLorean parts) which have been stuck at airports for days or weeks. First package was shipped via ANPOST (Ireland) to the USA. It's been sitting at Heathrow since Jan 28th

"Your delivery has been received in LONDON, HEATHROW TRANSIT HUB at 21:25 on 28 January 2022"

Second package was shipped via FedEx from the Netherlands (DeLorean EU) to the USA. That one is sitting at Charles De Gaulle since Feb 2

"IN TRANSITArrived at FedEx locationROISSY CHARLES DE GAULLE CEDEX, 95"

There's no estimate for delivery dates on either package. I guess they were shipped ground with tracking which was and still is fine with me since I am not desperate for the parts but I've purchased internationally many times and never seen such long delays from two major hubs. Again - not the seller's fault at all, I blame the parcel industry.

Anyone in the know and can shed some light? Are these delays being talked about in Europe? Yeah, yeah, First World Problems but these kind of delays cannot be sustainable for the parcel industry. I understand freight containers and ocean vessels etc but this stuff is just waiting to board a flight. I wonder how backed up these places really are?

[FABombjoy]

Yes, it is an ongoing, unpredictable issue just about everywhere, especially when any kind of customs is involved

I ship internationally every day and customer communication related to delays consumes a fair amount of business time.

[Bitsyncmaster]

I just shipped two overseas orders yesterday. Australia USPS only does Priority Express. This is relatively new since before I could ship first class mail. The other order was first class mail to the UK. Looking at tracking it does look like the Express is moving faster but that cost was $50 more than the old first class cost.

Normal first class mail has been taking about two weeks international. When the pandemic was in full swing some packages could sit in customs for up to one month.

[82DMC12]

I just shipped two overseas orders yesterday. Australia USPS only does Priority Express. This is relatively new since before I could ship first class mail. The other order was first class mail to the UK. Looking at tracking it does look like the Express is moving faster but that cost was $50 more than the old first class cost.

Normal first class mail has been taking about two weeks international. When the pandemic was in full swing some packages could sit in customs for up to one month.

I wonder if it makes a difference coming versus going to Europe. I have a feeling once my packages hit the USA they will move along smoothly. I think Europe is much more lax when it comes to meeting any sort of schedule or expectations in a post-pandemic world.

[Helirich]

I think it’s just another result of the overblown reaction to COVID. Once the world catches up to the fact that our leaders are lying to us, things will get back to normal.

[FABombjoy]

I just shipped two overseas orders yesterday. Australia USPS only does Priority Express.
I'm not sure if your sales volume justifies the monthly price, but Stamps.com offers a first-class alternative called GlobalPost. It's lower cost than USPS 1st class, fully tracked, and comes with $50 indemnity. It's allowed me to continue shipping to Australia for a reasonable price.

[mhanch]

Strange. I ordered my Fuel lines from DeloreanGo on Sunday, and they just arrived. It was via Fedex with their middle tier - I think.

No issues at all.

[CureMode]

Crap , I just ordered a fuel pump from DeLoreanGO and Paid a small fortune for Expedited FedEx shipping hoping to have it this week. We will see what happens.

[FABombjoy]

Sounds like the Memphis hub is still afu from last weeks storm. I have 3 express packages stuck there that were due for delivery yesterday. https://www.fedex.com/en-us/service-alerts.html

[Bitsyncmaster]

Sometimes your package does not get scanned when it leaves customs. I had one guy get his package and I still thought it was in New York Customs.

[82DMC12]

Sometimes your package does not get scanned when it leaves customs. I had one guy get his package and I still thought it was in New York Customs.

I figured ANPOST would hand off the package to the domestic carrier and I could continue tracking it using the same tracking code. I'm not sure if it has been handed off or not. Fedex you would think the same code works internationally.

Anyway, another day has passed and no movement on my two packages.

[FABombjoy]

Sometimes your package does not get scanned when it leaves customs. I had one guy get his package and I still thought it was in New York Customs.
Only countries participating in E-USPS DELCON INTL will report back full tracking:
https://faq.usps.com/s/article/Electronic-USPS-Delivery-Confirmation-International

This list grows smaller every year which is why I'm steering customers toward GlobalPost, which offers full tracking for all countries and costs less.

[CureMode]

Remarkably my order came from DeLoreanGo at 8pm today from the UK to NY, just 48 hours after ordering. That was with $40 2 day FedEx shipping.

7:43 PM MINEOLA, NY
Delivered
Package delivered to recipient address - release authorized
2:23 PM GARDEN CITY, NY
On FedEx vehicle for delivery
1:21 PM GARDEN CITY, NY
At local FedEx facility
11:32 AM JAMAICA, NY
At destination sort facility
9:44 AM INDIANAPOLIS, IN
Departed FedEx hub
5:00 AM INDIANAPOLIS, IN
In transit
3:33 AM INDIANAPOLIS, IN
International shipment release - Import
2:40 AM INDIANAPOLIS, IN
Arrived at FedEx hub
Tuesday, February 8, 2022
10:48 PM STANSTED GB
Departed FedEx hub
10:37 PM STANSTED GB
In transit
5:45 PM SNETTERTON GB
Left FedEx origin facility
3:53 PM SNETTERTON GB
Picked up
4:59 AM
Shipment information sent to FedEx

[Josh]

Hello from Canada,

we have been dealing for this for about (forever) years now.

As an extra gut punch after it sits at the border for however long they may send it back or send you a nice bill for all their hard work (taxes and duties). I live two hours from the US border, shipping instantly doubles once it crosses that line in either direction.

[David T]

Hello from Canada,

we have been dealing for this for about (forever) years now.

As an extra gut punch after it sits at the border for however long they may send it back or send you a nice bill for all their hard work (taxes and duties). I live two hours from the US border, shipping instantly doubles once it crosses that line in either direction.

Now with the trucker's strike things are coming to a complete halt. Auto plants are cutting shifts or shutting down. It's also going to get hard to get dairy products in Canada. Looks like things are going to get a lot worse before they get better. And when they get better be prepared for higher prices. We are witnessing the supply chain falling apart.

[DrWin]

I think it’s just another result of the overblown reaction to COVID. Once the world catches up to the fact that our leaders are lying to us, things will get back to normal.

I second that. Circus-19 has to end.


Sent from my iPhone using Tapatalk Pro

[82DMC12]

Well, my FedEx package is now "out for delivery" 14 days after shipping. My other package from Ireland is still stuck at Heathrow. WTF

[Bitsyncmaster]

My Express package departed Japan yesterday so I guess it arrived in Australia today. It really sucks for "3 day shipping". Now packages in the US seem to run pretty good with priority taking 2 or 3 days even though the USPS label estimates 5 or 6 days.

Now my first class mail package to the UK sent the same day as the Express package is showing out for delivery.

[Bitsyncmaster]

I just shipped two overseas orders yesterday. Australia USPS only does Priority Express. This is relatively new since before I could ship first class mail. The other order was first class mail to the UK. Looking at tracking it does look like the Express is moving faster but that cost was $50 more than the old first class cost.

Normal first class mail has been taking about two weeks international. When the pandemic was in full swing some packages could sit in customs for up to one month.

Well according to tracking. That Express package was delivered 2-18-22 and the first class mail to ECU was delivered 2-15-22. Shipping to Australia is not good.

[82DMC12]

I received my package from DeLorean.eu via Fedex last week. My Ireland package has now been in transit for over three weeks and my most recent tracking update was on Feb 16 where it says

Your post has left An Post LONDON, HEATHROW TRANSIT HUB

So I don't really know if An Post will continue to track it in the USA or not. It might just show up at my address some fine day. Anyway, no updates for the last five days.

[WHO1DMC]

Just a FYI all international orders from the UK are going to be extremely slow do to a cyber attack. FEDEX,UPS etc are fine just Royal Mail international not sure about in country are affected. How slow they say week's possibility of a month or more.




Dave B.

[DeLoreanGo Arran]

Just a FYI all international orders from the UK are going to be extremely slow......

"all"?! No no - not at all - not completely accurate information there. As an example the last UK order you placed that I know about was collected from here (in the UK) yesterday and is in the USA today. Not remotely slow whatsoever, quite the opposite! :)
Looking at the orders I have sent over the last week, most have already been delivered. Significantly more than half have been delivered within 2 days, across all countries and all shipping speeds selected.


Royal Mail in the UK suffered a cyber attack on its customs handling computer system about 3 weeks ago which did affect items sent via snail mail outside of the UK obviously only for companies that used that particular service. That is back online now for all classes of mail other than economy and not even one single DeLorean Go order has been sent to the USA using that service this year. Every single inland item I sent on Thursday with Royal Mail was delivered on Friday - so that's not affected either.
There are many ways to send various sizes and shapes of box or envelope without using standard mail, which is always slow anyway, and the heavier the order gets, the easier it is to do that, financially.
Yes, it you order a single bolt, and pay say $3 to ship it, it will have to go by standard economy mail, and that might take a month or so, but it often would do anyway even at the best of times, and certainly I don't see many orders like that, and I would always advise people to avoid selecting the absolute slowest service for very small orders unless you really don't care how slow it is.

So I would say "nearly all" orders are completely unaffected - and for those orders of a single bolt or something equally tiny, don't choose the absolute cheapest option, unless you aren't in a hurry.
For orders from other suppliers in the UK, just make sure it's coming by a tracked service, all of which are unaffected.

[WHO1DMC]

"all"?! No no - not at all - not completely accurate information there. As an example the last UK order you placed that I know about was collected from here (in the UK) yesterday and is in the USA today. Not remotely slow whatsoever, quite the opposite! :)
Looking at the orders I have sent over the last week, most have already been delivered. Significantly more than half have been delivered within 2 days, across all countries and all shipping speeds selected.


Royal Mail in the UK suffered a cyber attack on its customs handling computer system about 3 weeks ago which did affect items sent via snail mail outside of the UK obviously only for companies that used that particular service. That is back online now for all classes of mail other than economy and not even one single DeLorean Go order has been sent to the USA using that service this year. Every single inland item I sent on Thursday with Royal Mail was delivered on Friday - so that's not affected either.
There are many ways to send various sizes and shapes of box or envelope without using standard mail, which is always slow anyway, and the heavier the order gets, the easier it is to do that, financially.
Yes, it you order a single bolt, and pay say $3 to ship it, it will have to go by standard economy mail, and that might take a month or so, but it often would do anyway even at the best of times, and certainly I don't see many orders like that, and I would always advise people to avoid selecting the absolute slowest service for very small orders unless you really don't care how slow it is.

So I would say "nearly all" orders are completely unaffected - and for those orders of a single bolt or something equally tiny, don't choose the absolute cheapest option, unless you aren't in a hurry.
For orders from other suppliers in the UK, just make sure it's coming by a tracked service, all of which are unaffected.


Thanks for the clarification.
I'm glad everything is getting back to normal. I did say that FEDEX and UPS was fine. I ment by unaffected. My package is with FedEx.

My intentions when I posted this was that a international recipient might think of other options than Royal Mail at this time of the system attack.

If I had any worries I definitely would been in contact but I had no worries.
Thanks Dave B.

[glockworks21]

"all"?! No no - not at all - not completely accurate information there. As an example the last UK order you placed that I know about was collected from here (in the UK) yesterday and is in the USA today. Not remotely slow whatsoever, quite the opposite! :)
Looking at the orders I have sent over the last week, most have already been delivered. Significantly more than half have been delivered within 2 days, across all countries and all shipping speeds selected.


Royal Mail in the UK suffered a cyber attack on its customs handling computer system about 3 weeks ago which did affect items sent via snail mail outside of the UK obviously only for companies that used that particular service. That is back online now for all classes of mail other than economy and not even one single DeLorean Go order has been sent to the USA using that service this year. Every single inland item I sent on Thursday with Royal Mail was delivered on Friday - so that's not affected either.
There are many ways to send various sizes and shapes of box or envelope without using standard mail, which is always slow anyway, and the heavier the order gets, the easier it is to do that, financially.
Yes, it you order a single bolt, and pay say $3 to ship it, it will have to go by standard economy mail, and that might take a month or so, but it often would do anyway even at the best of times, and certainly I don't see many orders like that, and I would always advise people to avoid selecting the absolute slowest service for very small orders unless you really don't care how slow it is.

So I would say "nearly all" orders are completely unaffected - and for those orders of a single bolt or something equally tiny, don't choose the absolute cheapest option, unless you aren't in a hurry.
For orders from other suppliers in the UK, just make sure it's coming by a tracked service, all of which are unaffected.



Agreed...pay the extra money.
I Just ordered parts from you on sunday night and they were at my doorstep tuesday morning in california. oversees in less than 2 days. Definitely worth the extra 15-20 bucks for air shipments. Never had an issue..

Thanks again...